With the rise of AI, scams could become more difficult to detect as fraudsters start using AI software to improve their attempts. This tempered with the worries of a cost-of-living crisis could present a challenging environment for consumers to keep their money safe. With this in mind we’ve looked at what the recent AI-based trends and habits are for scammers featuring AI, and we’ve come up with some top tips to help you feel more confident about keeping other people out of your accounts.
Tip 1. Generative voice mimicking scams
These scams involve using AI systems to imitate a person’s voice oner the ‘phone. If used in combination with stolen data, this can be highly effective at fooling the person receiving the call. This can be used to impersonate you to a service provider, or to impersonate someone you would tend to trust, like your financial adviser, to call you and gather details to help the scammer build a more plausible false version of your identity.
You can protect yourself from this type of impersonation by:
- questioning any unusual requests
- being careful not to give away personal information unless you are confident you are talking to the right person.
If you are uncertain, you can ask the caller to verify their identity by sending you a communication in another medium, such as an email, or you could call them back using a number from a trusted source, such as the company website.