The page you were trying to view is not available for your role.
Mind the deadlines - tax year end ahead
Our tax year end hub will help you to stay on track, providing you with clear deadline dates, tools, tips, and ‘how do I’ guides all in one place.
We’ll also be providing you with regular email updates with expert tips and helpful information that will help you save time, and deliver exceptional service to your clients this tax year end.
Take the stress out of market timing with phased investing
Market volatility can make clients hesitate to invest, risking their ISA allowance. Phased investing can offer a smoother, calmer route in uncertain times - and take the stress out of market timing. Our flexible phased investment lets clients secure their ISA allowance now and invest gradually.
- Simply select phased investment online when keying your new business or top up application, and choose from quarterly, half-yearly, or annually.
Tax year end platform deadlines
To satisfy the dates below, we must receive a complete application, with no outstanding information requirements and payment (where appropriate). For transfers in, this includes a full breakdown of the transfer being provided by the transferring scheme.
ISA & Pension Direct Debit collections
We wanted to make you aware that the upcoming bank holiday will affect ISA and pension direct debit collections ahead of tax year end.
Key points to be aware of:
- Any ISA or pension direct debit collections scheduled for 3 April onwards will be processed in the new tax year, meaning they will not count towards this year’s subscription.
- Please review your clients with collection dates falling on 3/4/5 April to ensure they can maximise their 2025/2026 ISA or Pension allowance
Important Information
Important information
To satisfy the deadline dates below, we must receive a complete application, with no outstanding information requirements and payment (where appropriate). For transfers in, this includes a full breakdown of the transfer being provided by the transferring scheme.
Trades in progress
If there are trades in progress on your client’s account when we attempt to place your client’s instruction, we will wait until these have cleared before placing the new instruction.
This may impact instructions submitted to us close to the deadlines shown below. To reduce the likelihood of any delays, please submit any business as far in advance of the deadline as possible.
Please note that in some circumstances these deadlines will be different to previous years.
Cash
The following deadlines are the dates which give you the utmost assurance that payments will be processed in time for tax year end. For some transactions, if your client’s money is already invested within one of their tax wrapper’s cash accounts, these transactions can complete after the deadlines below. For more information about our cash accounts, please see straightforward cash management.
PROMPT
The majority of our processes can now be completed online, meaning your clients' transactions get completed straight through and as quickly as possible. For any transactions that can’t be completed online please use PROMPT, our online mail processing tool, to ensure your instruction goes straight into our relevant processing team.
Tranche payments
Check the bank's payment limits - if they are below the contribution amount, your client could ask the bank to increase the limit, or consider sending the contribution in tranches. Ensure that there are enough working days for all tranche payments to arrive before the tax year end. Alternatively, use CHAPS for faster processing.
The Customer Contact Centre Tax Year End opening times
- Monday 30 March – Thursday 2 April: 8am-7pm
- Friday 3 April: Closed
- Saturday 4 April: 9am-1pm
- Sunday 5 April and Monday 6 April: Closed
- Tuesday 7 April: 8am-7pm
- Wednesday 8 April - Friday 10 April: 8am-7pm
From Monday 13 April: Return to normal hours
ISA & CIA deadlines
Important tax allowances
|
Investment type |
Allowance |
|
ISA allowance |
The ISA allowance is £20,000 for 2025/26 |
|
JISA allowance |
The JISA allowance is £9,000 for 2025/26 |
|
CGT allowance |
The Capital Gains Tax (CGT) exemption allowance is £3,000 for 2025/26 |
Money in deadlines
The deadlines below show the dates and times by which we must receive a payment at our head office in order for it to be applied in the current tax year.
|
Payment type |
Deadline |
|
Debit card payments (Online only) |
4 April 2026 by 12:30 pm |
|
Electronic payments |
2 April 2026 by 5:00pm |
|
Cheque (including any brought to our offices in person) |
1 April 2026 by 11:00am |
|
Top tip – please include the customer’s sub account number (it’s in the format AC9999999-999) on the payment reference and ensure the payment made matches the figure submitted on the online application – this makes it much faster for us to be able to match and invest the payment. |
|
ISA reporting tools We have three reports to help you identify opportunities this tax year end: 1. Unused ISA allowance - see your client's remaining ISA allowance. 2. ISA allowance report - see additional permitted subscriptions or regular contributions being made before tax year end. 3. Client by adviser report - identify clients who could Bed & ISA from a CIA. Just click on 'reporting' from our platform homepage. |
Our bank details
|
Bank account name |
Account number |
Sort code |
|
Quilter Investment Platform Ltd Collections Client Account |
42087058 |
56-00-68 |
The account details above relate to ISA and CIA payments only. If you are also making a payment for the CRA or the CIB, these should be sent as separate payments to the bank account detailed on our payments flyer.
Online Bed & ISA
|
Instruction type |
Deadline |
|
CIA sale and ISA investment in the 2025/26 tax year OR If you’re selling units from the same model in a CIA to fund two ISAs in the 2025/26 tax year. |
21 March 2026* by 5:00pm
19 March 2026* by 5:00pm (This is because the second sale will queue until the first is complete.) |
* We have extended these deadlines slightly to give you a little extra time to submit these instructions.
Cross wrapper transfer
|
Instruction type |
Deadline |
|
All other inter-product transfers where the investment takes place in 2025/26 tax year: CIB to ISA/JISA/CIA/CRA CIA to JISA/CRA/CIB ISA to JISA/CIA/CRA/CIB |
19 March 2026 by 5:00pm |
Direct Debit cut-off deadlines
|
Instruction type |
Deadline |
|
All set-ups, amendments and cancellations |
10 working days prior to collection |
Switching & withdrawals
|
Method |
Type of application |
For tax year |
Deadline |
|
Switch / Withdrawal |
Online |
Sale within 2025/26 |
2 April 2026 by 10:30am* |
|
Switch / Withdrawal |
Paper (including fax) |
Sale within 2025/26 |
1 April 2026 by 5:00pm |
* this is for funds that trade in 1 day. You will need to trade a day earlier (1 April) for any funds with a 2-day trading cycle.
CGT
Sales placed in order to crystallise CGT gains / losses need to be placed as per the above deadlines.
|
CGT Tool This intuitive tool enables you to: - carry out enhanced 'what if' scenario planning Use the tool to create a tailored report for all client types, including trusts. View our guide to find out more. |
Pension money in deadlines
The deadlines below show the dates and times by which we must receive investor and third party payments at our head office in order for it to be applied in the current tax year.
|
Payment type |
Deadline |
|
Electronic payments |
2 April 2026 by 5:00pm |
|
Cheque (including any brought to our offices in person) |
1 April 2026 by 11:00am |
|
Top tip – please include the customer’s sub account number (it’s in the format AC9999999-999) on the payment reference and ensure the payment made matches the figure submitted on the online application – this makes it much faster for us to be able to match and invest the payment. |
|
Pension calculators See how much your clients can contribute to their pensions this tax year, with our easy to use calculators. |
Our bank details
|
Bank account name |
Account number |
Sort code |
|
Quilter Life and Pensions Ltd Collections Account |
42086841 |
56-00-68 |
The bank account details above relate to CRA payments only. If you are also making a payment for an ISA or a CIA then please make a separate payment to the bank account detailed on our payment details flyer.
Employer contributions
|
Payment type |
Deadline |
|
Electronic payments |
2 April 2026 by 5:00pm* |
|
Cheque (including any brought to our offices in person) |
1 April 2026 by 11:00am |
*The employer may have its own year end deadline of 31 March. In which case, we would need to receive electronic payments and a clear instruction by 5:00pm on 31 March, and cheques by 11:00am on 30 March 2026.
|
Instruction type |
Deadline |
|
All set-ups, amendments and cancellations |
10 working days prior to collection* |
*Any new employer Direct Debits will require the Employer Payer Form to be received in advance of the DD being set up.
Bed and pension cut-off deadlines
|
Instruction type |
Deadline |
|
ISA or CIA to CRA transfers where CRA investment is in the 2025/26 tax year |
19 March 2026 by 5:00pm |
|
If tax-free cash or income is required before the end of the tax year, the money into the CRA must be received by 19 March 2026 by 5:00pm. For detailed information on specific withdrawal deadlines, please refer to the ‘Pensions money out’ tab. |
19 March 2026 by 5:00pm |
|
Pension transfers top tip – If you are consolidating your client’s pension onto our platform and making additional contributions using the details above, please read our supporting information on pension transfers, re-registration and straight through processing on our adviser support hub, to ensure you choose the optimum route for your client's needs. |
Pensions money out deadlines
Payment of tax-free cash and/or income withdrawal from existing Collective Retirement Accounts
|
Payment required |
Deadline |
|
Tax-free cash and income together (partial crystallisation) |
19 March 2026 by 5:00pm (client payment on 2 April 2026) |
|
Full withdrawal from crystallised funds |
19 March 2026 by 5:00pm (client payment on 2 April 2026) |
|
New Income / existing TRIO requests to be paid in 2025/2026 tax year |
19 March 2026 by 5:00pm (client payment on 2 April 2026) |
| Amendments to existing Income instructions |
10 working days prior to payment |
|
Amendments to existing TRIO instructions |
13 working days prior to payment* |
|
Small Pots payment |
19 March 2026 by 5:00pm |
|
Tax- free cash only |
26 March 2026 by 5:00pm (TFC payment on 2 April 2026) |
*amendments for any payments that are currently set up for 25 March need to be received by 4:00pm on 6 March 2026.
|
Top-tip - to ensure your clients gets their withdrawals quickly and easily, please consider selling down the required assets in advance of the withdrawal to create the required liquidity. |
Payment of tax-free cash and/or income withdrawal following transfer from external providers – Collective Retirement Account only (payment of cash in this tax year)
|
Instruction type |
Deadline |
|
Where the full transfer will be invested prior to the payment of tax-free cash |
19 March 2026 by 5.00pm (BCE) |
|
Where immediate vesting is required, ie immediate tax-free cash transfer lump sums |
31 March 2026 by 5.00pm (ITFC) |
Visit the tax year end tool suite
Find out more about the tools available to help you identify opportunities, mitigate tax and submit instructions efficiently.
How do I guides – perfect for paraplanners
Our 'How do I' guides show you how you can save time by doing more online this tax year end.
More how do I guides
- How do I add additional money for an existing client?
- How do I set up a new collective retirement account with an investor lump sum and regular employer contribution?
- How do I take a tax free cash (TFC) lump sum payment and income?
- How do I set up and take income from crystallised assets?
- How do I transfer a client’s pension into a new pension with us and take immediate tax free cash?
- How do I set up and amend regular contributions?