Our commitment to disability inclusion
This week Quilter joined companies including Virgin Media, Aviva and Royal Bank of Scotland by signing up to ‘The Valuable 500’ and formally committing to putting disability inclusion on the Quilter Board’s agenda.
The Valuable 500 is a global movement which aims to make sure that businesses are talking about disability and taking action, as part of their inclusion and diversity programmes.
We’ve made a head start on our commitment to disability through our work and focus on mental health, since signing the Time to Change pledge in July 2018, and ongoing support through ‘Thrive’, our employee wellbeing initiative. Mental health conditions, which can be considered a disability if it has long-term impact on day-to-day activity, is already being discussed at board level and is something Quilter’s CEO Paul Feeney, is openly passionate about.
Paul said, “Diversity and inclusion is an important focus for us and this commitment is reflected in our personal objectives. Making this commitment to disability inclusion is another step on our journey to creating a diverse and inclusive culture in which we can all thrive.”
But our agenda does not stop within the business; we have also made strides to understand and address the needs of our vulnerable customers, including those with disabilities. With the FCA estimating that 50% of UK consumers could be vulnerable, earlier this year, our Platform business held a number of seminars to help advisers understand how they can protect the interests of their most vulnerable clients. We have also implemented specialist customer policies, training for staff and flexible ways of engaging with us to ensure our customers get the support they need in order to make informed choices about their financial future.
Read more about our commitment to creating an inclusive and diverse culture
Find out more about The Valuable 500