James Medrow

Establishing and reviewing trusts, complete personal risk management planning, short- and long-term savings and investments.

Permanent health insurance to provide a regular income should you be unable to work due to illness or injury.

Wealth management advice to make your money work as hard as it can for you, including making the most of any tax breaks available.

Expert advice to help provide comfort in your retirement.

Whole of life and term assurance protection, private medical arrangements, critical illness insurance.

In 2020 I approached Lighthouse for financial advice through my trade union. I had made a profit on the sale of my house in London when I moved to East Sussex in 2017 and had invested in ISAs and a tracker account through my high street bank. I was disappointed by the lack of communication and as an experienced investor, felt my investments were probably underperforming but didn't have enough time to look into this.

James provided a very professional initial review and assessment of my financial situation and expert advice about how I could improve the performance of my investments. He has also subsequently advised me on how I can maximise my pension benefits. James helped me move my investments and pensions onto the Quilter platform. I receive regular detailed performance reports but can also easily view my investments on-line. This really works for me. I feel I have all the information I need to be confident about the active management of my funds without being overwhelmed. I also know that I can draw on James's experience and financial expertise.

I was introduced to James at the end of 2020 when I needed advice on my financial position if I took voluntary redundancy/early retirement from my employment at the BBC, our initial meeting having been enabled via the BECTU union.

James was extremely helpful in talking me through the options and financial implications of my decision and highlighting points I needed to consider in relation to future planning/tax etc. and the level of risk in investments that would be appropriate.

As a result, I transferred my existing ISA funds to an Old Mutual Wealth ISA which has subsequently been taken over by Quilter and James was very helpful in talking me through the process and arranging all the necessary paperwork for the transfer.

He has carried out regular annual reviews, confirming that the investment chosen is appropriate to my chosen risk level. This has been very useful, given ongoing changes in my personal circumstances, including the death of my mother, together with the extreme volatility of the financial markets over the past couple of years and the uncertainty it has caused. James has kept me up to date with the situation and current thinking on how things may progress, explaining the position clearly and has also answered questions I’ve had regarding tax implications of pension contributions.

I have therefore been very grateful for his support at a time of especially great change in my circumstances.