I started working with Craig after initially getting my first mortgage with another broker. I originally only wanted some advice about mortgage overpayments, but due to how helpful the conversation was I decided to go with Craig for my next mortgage.
I hadn't realised that my previous adviser hadn't explained interest rates, early repayment charges, or porting - I came away with a worse deal which has ended up costing me a lot of money when rates went up because of the poor advice. Craig has worked within the mortgage team at a building society previously, giving him a lot of specialist knowledge which has hugely benefitted me and the deal I was able to secure as he knows the systems and processes so well. Craig has now helped me to secure my new mortgage, and to then port it later in the year.
I've been so impressed with his level of knowledge and how he treats me (as a young woman who can often be patronised around these subjects) with the utmost respect. His advice is thorough and he ensured we talk about all possible areas, including income protection, which I also hadn't been informed about previously.
Alongside his expertise Craig is warm and friendly, and always replies quickly - I've really liked working with him, I'll be going to Craig for my next mortgage, and I trust him enough to have recommended him to one of my colleagues.