We aim to help people have a more secure future by ensuring that our products and services continue to meet customers' changing needs, and by making it easier for people to make informed choices; including those who are most vulnerable. We also enable secure financial futures by helping people - colleagues and communities - to thrive in work. Financial security is incredibly important to people’s peace of mind and overall wellbeing, yet millions aren’t as prepared as they could be to meet their long-term financial needs.
52% of UK adults never or rarely talk to friends about money*.
50% of all our UK consumers are potentially vulnerable financially**.