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Learning and development

Your career, your future

A career with us is as inspiring as it is challenging. We’ll give you the support, encouragement and access to all the development opportunities you need to unlock your full potential.

Just as you go the extra mile for customers, we’ll go the extra mile for you. Your manager is committed to making sure you can thrive in your role, ready for whatever comes next. It’s up to you to seize the opportunities and drive where you want to go.

Your development journey

Your development journey will start with an induction relevant to your role. You’ll also benefit from access to a wide range of learning resources and tools to inspire you. Your first few weeks are all about us getting to know each other, laying the right foundations and making sure you feel part of our community.

You’ll continue to build your expertise as your career progresses. We offer a blended range of options to meet your specific needs, such as professional qualifications, all supported by your personal career portal.

Access to regular on-the-job coaching or a wide network of mentors will ensure you stay up-to-date with our business as it evolves and can provide the leading service our customers expect.

You will formally review your performance with your line manager, and discuss ways to improve and develop. Of course, you and your line manager will have regular chats about how you’re doing throughout the year.